Channel Support & Portals
Are you maximising the revenue potential of using self-service portals? Are you targeting your partners in a way that helps their companies grow?
Portals and interactive storefronts are valuable mechanisms to allow companies realise revenue and at the same time improve cost control, whilst targeting customers, partners and individuals to make their companies grow.
KEY FEATURES
- Professional assistance to build channel and customer loyalty
- Improve on channel support overheads
- Manage Co-Op and MDF programmes
- Offer 24/7 self-service support and helpdesk support
- Fast delivery of current pricing and availability data
- Share sales knowledge, competitive intelligence and industry data
- One content management solution
They integrate content management, collaboration, order entry, preferred service, competitive intelligence, selling tips, collateral and more—all within a secure, single-sign-on experience, enhancing the on-boarding process.
They provide a vital role in the sales process, combining unstructured textual information, transaction forms, account and contact information. They can also give access to enterprise systems data and preferences to give customers and partners a personalised service, providing reports and product information.
Keepa’s solution provides the sales, marketing, design and systems talent required to produce professional portals that make everyone in your value chain more productive.
